Mellwin Casino Privacy Policy

This Privacy Policy outlines how Mellwin Casino collects, processes, stores and safeguards user data across its services and digital platforms. The document applies to all registered users, visitors and individuals who interact with the platform directly or indirectly. The policy is structured to comply with applicable privacy legislation, including but not limited to the General Data Protection Regulation (GDPR), where relevant. By registering an account or using any part of the Mellwin Casino website or associated services, users agree to the practices outlined in this document. If users disagree with any section, they are advised to discontinue use of the platform. This document is regularly reviewed and may be updated to reflect operational, legal or technological changes. It is the user’s responsibility to check this page periodically. Continued use of the platform constitutes acceptance of any changes made to the Privacy Policy. Casino Mellwin maintains a strict policy regarding transparency and control over personal data use.

Personal Data Collection

Mellwin Casino collects various types of personal data for operational, legal and security reasons. The information is gathered through user input, automated technologies, and third-party service integrations. Users are required to submit certain data during registration, account verification and when initiating financial transactions. Additional data may be collected during gameplay or site navigation. This data includes but is not limited to the following categories:

Identification details: full name, date of birth, nationality and government-issued identification.
Contact information: email address, mobile number, physical address and zip/postal code.
Account-related data: username, password (encrypted), language and currency preferences.
Financial data: deposit history, withdrawal requests, payment method details (excluding full card numbers), transaction timestamps and IP geolocation.
Technical usage data: IP address, browser type, operating system, device type, screen resolution and session activity.

The collection of personal data is limited to what is strictly necessary to provide the full scope of casino services and to meet legal obligations. Mellwin Casino does not knowingly collect personal data from individuals under the legal gambling age.

Purposes of Data Processing

All personal information obtained by Mellwin Casino is used strictly for predefined purposes that fall under service provision, user protection, fraud prevention, legal compliance and operational performance. The processing of data is conducted under legitimate legal bases, including user consent, legal obligations and contractual requirements. The purposes for which data may be processed include:

Account management: enabling account creation, login, updates, settings and customer support.
Payment processing: verifying payment sources, handling deposits and withdrawals, preventing chargebacks.
User verification: conducting KYC (Know Your Customer) and AML (Anti-Money Laundering) checks as mandated by law.
Compliance enforcement: meeting regulatory requirements and fulfilling audit or investigation procedures.
Security monitoring: detecting suspicious activities, preventing fraud, and mitigating risks across the platform.
Marketing communications: offering promotional materials and bonuses only where lawful and with consent.

Each purpose is grounded in specific legal justification, and no personal data is processed beyond the minimum required to fulfil such a purpose. Mellwin Casino does not use data for profiling or automated decision-making without explicit user knowledge.

Data Sharing and Third-Party Disclosure

Mellwin Casino does not sell or trade personal data for profit. However, certain data must be shared with verified third parties to fulfil contractual and legal obligations. Third-party data recipients are selected based on strict compliance criteria and operate under data processing agreements or confidentiality clauses. Disclosures are made under controlled conditions only when required to operate the platform or comply with the law. Examples of third-party recipients include:

Payment processors: to manage deposit and withdrawal transactions securely.
Verification services: for ID validation, KYC checks and sanctions screening.
Regulatory authorities: in cases of legal obligation, inspection or dispute resolution.
IT infrastructure providers: such as hosting services, cloud storage, and data backup operators.
Customer support platforms: for handling user tickets and correspondence.

These third parties are not authorized to use personal data for their own purposes. Mellwin Casino performs regular audits to ensure data handling is secure and compliant with this policy. Any transfer of data outside the user’s jurisdiction is done with appropriate safeguards in place.

Data Retention

Mellwin Casino retains personal data only for as long as necessary to meet the purposes outlined in this Privacy Policy or to comply with legal, regulatory, and contractual obligations. The retention period depends on the nature of the data and the purpose for which it was collected. For example, user account information is retained for the duration of the active account plus a grace period after account closure to handle potential disputes, audits, or legal claims. Financial transaction data is retained in accordance with anti-money laundering (AML) and taxation regulations, which may require storage for several years. Once data is no longer needed, Mellwin Casino applies secure deletion or anonymization techniques to prevent unauthorized access or use. Users are informed that in some cases, retention periods might be extended if there is an ongoing investigation or if required by law. Mellwin Casino reviews retention policies periodically to ensure compliance with evolving legal standards and operational needs.

User Rights Regarding Personal Data

Users have specific rights relating to their personal data under applicable privacy laws. These rights enable users to have greater control over how their information is handled by Mellwin Casino. Users may exercise the following rights:

Access: request confirmation and obtain a copy of the personal data held.
Rectification: request correction of inaccurate or incomplete data.
Erasure: request deletion of personal data where legally permissible.
Restriction: request limiting the processing of personal data in specific circumstances.
Data portability: request transfer of personal data in a structured, commonly used format.
Objection: object to processing based on legitimate interests or direct marketing.
Withdraw consent: where processing is based on consent, users can revoke it at any time.

To exercise these rights, users must contact Mellwin Casino’s data protection officer or support team via official communication channels. Verification of user identity is required before processing requests to prevent unauthorized disclosures. Some requests may be subject to legal or operational limitations, which will be communicated transparently. Users also have the right to lodge complaints with relevant data protection authorities if unsatisfied with the response.

Security Measures

Mellwin Casino employs a comprehensive set of technical and organizational security measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. Security controls are regularly reviewed and updated in response to emerging threats and technological advances. Measures include:

Data encryption: use of SSL/TLS protocols for data transmission and encryption at rest.
Access controls: role-based access to systems and data, requiring strong authentication.
Network security: firewalls, intrusion detection and prevention systems, and secure hosting environments.
Regular audits: scheduled internal and external security audits to detect vulnerabilities.
Incident response: established protocols for identifying, reporting, and mitigating data breaches.
Staff training: mandatory data protection and security awareness training for employees and contractors.

Despite these measures, no system can be guaranteed completely secure. Users are encouraged to use strong passwords and avoid sharing account credentials. In the event of a data breach affecting personal information, Mellwin Casino will notify affected users and regulatory authorities as required by law.

Cookies and Tracking Technologies

Mellwin Casino uses cookies and similar tracking technologies to optimize website functionality, improve user experience, and gather analytical data. Cookies are small text files stored on users’ devices when they visit the site. These technologies help identify returning users, maintain session states, and collect aggregated data about site usage. Types of cookies used include:

Strictly necessary cookies: essential for core website functions such as login authentication and secure transactions.
Performance cookies: collect anonymous data on site usage to analyze performance and optimize features.
Functional cookies: remember user preferences including language and currency settings.
Marketing cookies: track user behavior for targeted advertising and promotions, often involving third-party providers.

Users can manage cookie preferences through browser settings or by using the site’s cookie consent tool. Disabling certain cookies may affect site performance or limit access to some features. Mellwin Casino does not use cookies to collect personally identifiable information without explicit user consent. Third-party cookies are governed by respective providers’ privacy policies. Regular audits ensure compliance with applicable data protection regulations relating to tracking technologies.

International Data Transfers

Mellwin Casino operates globally and may transfer personal data across international borders for operational, legal, and technical purposes. Such transfers comply with relevant data protection laws to ensure adequate protection of personal information. When data is transferred to countries outside the user’s jurisdiction, appropriate safeguards are applied, including:

Transfer to countries recognized by regulatory authorities as providing adequate data protection.
Standard contractual clauses approved by relevant authorities.
Binding corporate rules for intra-group transfers.
Explicit user consent in certain cases.

Mellwin Casino ensures that any third parties involved in international data transfers adhere to comparable data protection standards. Transfers are limited strictly to purposes necessary for service delivery, payment processing, and legal compliance. Users may request information on specific data transfer mechanisms or jurisdictions involved by contacting the data protection officer.

Changes to this Privacy Policy

Mellwin Casino may update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, or technological developments. Updates will be published on this page with a revised effective date. Significant changes affecting user rights or data processing will be communicated clearly through appropriate channels, such as email notifications or website alerts. Users are advised to review this policy regularly to stay informed about how their data is managed. Continued use of Mellwin Casino services after updates constitutes acceptance of the revised Privacy Policy. In cases where prior consent was required for specific data processing, users may be asked to renew their consent following material policy changes. Mellwin Casino is committed to maintaining transparency and compliance in all privacy matters.